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Preditor Settings
Strawberry Admin Manual » Admin Panel » Miscellaneous Settings » Preditor Settings
Define the Timeout based on which a user should be automatically logged out of Preditor. In the process, Strawberry will also automatically close the user’s sequence in order to free the license slot. Preditor creates auto-saves of open sequences every minute and…
Strawberry User Manual
Strawberry User Manual
Welcome to the Strawberry 5 User Manual. Please choose a topic: Getting Started Subscriptions Working with Projects Working with Galleries Working with Media Assets Working with the Adobe CC Panel User Settings
Strawberry Admin Manual
Strawberry Admin Manual
Welcome to the Strawberry 5 Admin Manual. Please choose a topic: System Requirements Product Download Locations Strawberry Client Configuration Admin Panel Adobe CC Panel Setup
Remote Editing User Manual
Strawberry Add-on Manuals » Strawberry Cloud Access (SCA) » Cloud Access Remote Editing For Adobe Premiere Pro » Remote Editing User Manual
In this section of the manual, you will learn how to install and launch and use the Skies Adobe panel extension Contents Installing the Skies Panel Launching the Skies Panel Importing Editing Proxies into Premiere Uploading the Project to the On-Premise…
Other Events
Strawberry User Manual » User Settings » Notifications Settings » Event Types » Other Events
Annotation PDF Creation has been successful It is recommended to keep notifications for this event type enabled at all times. You will receive a notification when an annotation PDF that you have requested has been successfully created. Only the person who has…
Role Capabilities Overview
Strawberry Admin Manual » Admin Panel » Managing Access » Managing Roles » Role Capabilities Overview
Project related and general capabilities Can login to the client application Users with this capability can login to the Strawberry client application installed on the editing systems Can login to Strawberry web interface using a web browser Users with this…
Miscellaneous Settings
Strawberry Admin Manual » Admin Panel » Miscellaneous Settings
Contents Appearance Settings Communications System Preditor Settings Premiere Pro CC Specific Features Search Settings Security Settings S.E.M. Settings Database Backup Empty Trash Support Versions & License
Strawberry Add-on Manuals
Strawberry Add-on Manuals
Contents Archive Connector Module Bin Locking Module High Availability Multisite Proactive Deduplication Service Strawberry Cloud Access Cloud Access Remote Editing For Adobe Premiere Pro The Communications System Preditor Watchfolders &…
Cloud Access User Tier Overview
Strawberry Add-on Manuals » Strawberry Cloud Access (SCA) » Cloud Access User Tier Overview
Requirements SCA access can only be given to users if a valid Cloud Access subscription is in place. Overview Feature Creator Contributor Reviewer Access to Galleries x x …
Strawberry 7.0 Upgrade Information
Introduction » Strawberry 7.0 Upgrade Information
General Upgrade Information What are the System Requirements? Strawberry 7 can only be operated as a Dockerized deployment. Customers who haven’t switched to a Dockerized deployment must undergo these steps first.. Strawberry 7 must be installed on Ubuntu…
Strawberry Product Life Cycle
Introduction » Strawberry Product Life Cycle
Below, you can find the life cycle for each version of Strawberry, including release dates and end-of-life (EOL) dates. The listed release and end-of-life dates apply to the Strawberry server software, proxy encoding node software, and client applications for macOS and…
Introduction
Introduction
Welcome to the Strawberry 7.0 User & Admin Manuals Please choose a section from the left or search for a chapter using the top right corner’s search field. If you view this page in a web browser, you can change the product manual version to match your Strawberry…
Subscribing to Projects
Strawberry User Manual » Working with Projects » Subscribing to Projects
Please check out the subscription section of this manual for details.
Cloud Access Remote Editing For Adobe Premiere Pro
Strawberry Add-on Manuals » Strawberry Cloud Access (SCA) » Cloud Access Remote Editing For Adobe Premiere Pro
In this manual section, you will learn what Cloud Access editing proxies are and what you need to get started using them. The FAQ provides answers to common questions regarding our editing proxy workflow and will be extended on a continuous basis. Contents Getting…
Submitting Assets to Galleries
Strawberry User Manual » Working with Media Assets » Submitting Assets to Galleries
This topic is available inside the Working with Galleries section of this manual.
Strawberry Client Configuration
Strawberry Admin Manual » Strawberry Client Configuration
About This manual section shows how to install and configure the Strawberry client application under macOS and Windows. Contents macOS Windows Client Config File Locations Using Multiple Configuration Files
About Proxy Files
Related Resources & Tips » Strawberry » About Proxy Files
About This manual chapter provides you with general information about different types of proxy files generated by Strawberry. Contents Supported Formats for Proxy Encoding Proxy Resolutions and Bitrates Editing Proxies Requirements & Limitations Recommended…
Admin Panel
Strawberry Admin Manual » Admin Panel
This topic provides you with documentation of the Strawberry Administrator manual. Please choose a topic: Managing Access Managing Projects Managing Galleries Managing Assets Managing Archive Strategies Managing Copy-to Strategies Miscellaneous…
Deduplication FAQ
Strawberry Add-on Manuals » Proactive Deduplication Service » Deduplication FAQ
How does deduplication work? The process begins by detecting duplicates using modern cryptographic hashing algorithms and generating a unique hash per file, also known as a fingerprint. Once a duplicate is identified, it is replaced with a hard link to the other file.…
Full Disk Access and macOS Tahoe 26.1
Strawberry Admin Manual » Strawberry Client Configuration » macOS » Installing the Client (macOS) » Apple Silicon Installation Guide » Full Disk Access and macOS Tahoe 26.1
Introduction macOS 26.1 (Tahoe) appears to have introduced a bug that prevents binaries from obtaining Full Disk Access (FDA) via the standard GUI flow. This affects Strawberry’s com.pam.client.pamhelper from being properly recognized and displayed in the FDA…
Gallery Subscriptions
Strawberry User Manual » Working with Galleries » Gallery Subscriptions
About When subscribed to a Gallery you can receive notifications when other people submit or release new assets to that Gallery or when certain Gallery properties change. To learn more about Gallery notifications, please have a look into the related section of this…
Multisite Infrastructure Requirements
Strawberry Add-on Manuals » Multisite » Multisite Infrastructure Requirements
Requirements for mulitisite environments utilizing a Strawberry Skies system and a self-hosted on-prem Strawberry system The systems must be able to communicate via HTTP or HTTPS. This can be achieved by using Strawberry Cloud Access on the on-prem system…
Managing Teams & Quotas
Strawberry Admin Manual » Admin Panel » Managing Access » Managing Teams & Quotas
Introduction to Teams Strawberry has build-in team management features. Teams are an efficient way to grant or deny multiple users access to the same projects. When using Team Quotas, Administrators can track how much storage space is consumed by each…
Osiris Option
Strawberry Admin Manual » Admin Panel » Miscellaneous Settings » S.E.M. Settings » Osiris Option
Requirements To enable Osiris for Strawberry, you must enter an Osiris activation key into the Strawberry Admin panel. Once Osiris is activated, MacOS clients require no additional client-side activation. If you wish to use Osiris with Windows clients, please…
File Import Failure: The importer reported a generic error
Strawberry Add-on Manuals » Strawberry Cloud Access (SCA) » Cloud Access Remote Editing For Adobe Premiere Pro » Remote Editing User Manual » Conforming the Project » Conforming Troubleshooting » File Import Failure: The importer reported a generic error
File Import Failure: The importer reported a generic error Error Info The error is shown in Adobe Premiere and is likely caused by insufficient file permissions resulting in Premiere being unable to import the file. Workaround 1. Close the error message by pressing…
Archiving a Project
Strawberry Admin Manual » Admin Panel » Managing Projects » Managing Online Projects » Archiving a Project
*Archiving projects is possible after at least one archive strategy has been created. Visit the Manage Archive section of this manual to learn more. Archive strategies allow you to define discrete archive locations and methodologies for different types of projects.…
Configuring the macOS client to use Multiple Configuration Files
Strawberry Admin Manual » Strawberry Client Configuration » Using Multiple Configuration Files » Configuring the macOS client to use Multiple Configuration Files
Introduction When there is more than one configuration file in the client’s configuration file directory, the client lets the user choose which one to load. This is relevant in environments requiring different mount methods for different creative applications or…
Unlocking an Edit
Strawberry Admin Manual » Admin Panel » Managing Access » Managing Edits » Unlocking an Edit
Introduction Unlocking an edit will forcefully close projects that are currently opened by this edit. Users should save any progress in their editing/creative applications before the unlock operation gets initiated by the Admin. Usage (Manual Unlock) Log into…
Strawberry Server Changelogs
Introduction » Strawberry Changelogs » Server Software Changelogs » Strawberry Server Changelogs
Changes in Strawberry-docker v7.0.2 (2025-12-17) * New: Expose more indexer-related metrics. * New: Endpoint to delete transcription sentences. * Changed: Significantly improved indexer performance for larger projects. * Changed: Reduced peak memory usage in indexer…
High Availability (HA)
Strawberry Add-on Manuals » High Availability (HA)
Strawberry’s High Availability Cluster is based on the open source Linux-HA project. It uses the Pacemaker, PCS, Corosync Cluster Engine, CMAN, and CRMShell components. The so-called „heartbeat“ is sent via UDP packets on a dedicated LAN-LAN crossover cable…
Database Backup
Strawberry Admin Manual » Admin Panel » Miscellaneous Settings » Database Backup
Manual Database Backup 1. Log in to the Strawberry Admin panel 2. Click on the “Misc” tab 3. Click on the “Database Backup” bar to expand it 4. Click on the “Backup Now” button to create an instant backup of the Strawberry database Automatic Database…
Managing Gallery Users
Strawberry Admin Manual » Admin Panel » Managing Galleries (Admin Guide) » Managing Gallery Users
Requirements The Galleries feature is part of Strawberry’s Communications System add-on. The add-on must be activated on your Strawberry system in order to use this feature. To perform the steps in this chapter you must be a Strawberry Administrator. If you…
Connecting to a Standard Archive Endpoint
Strawberry Admin Manual » Admin Panel » Managing Archive Strategies » Creating an Archive Strategy » Connecting to a Standard Archive Endpoint
Prerequisites Strawberry’s included archive type, Standard Endpoint, can archive and retrieve projects to and from mount points visible to the Strawberry server. This typically includes archive storage mounted via SMB or NFS and linear tape file systems…
Subscriptions
Strawberry User Manual » Subscriptions
About To receive status notifications for a project or asset, you must subscribe to it first. You can either manually subscribe to an item or let Strawberry subscribe you automatically by using the auto-subscription feature described in the notifications section of…
Monitoring the Cluster’s Health (crm_mon)
Strawberry Add-on Manuals » High Availability (HA) » Monitoring the Cluster’s Health (crm_mon)
The current state of all connected nodes and services can be checked with the „crm_mon“ (Cluster Resource Manager Monitor) command. This will display the following self-updating screen: (Use CTRL-C to exit) Stack: cman Current DC: NONE Last updated: Mon Feb 18…
Configuring the Windows Client to use Multiple Configuration Files
Strawberry Admin Manual » Strawberry Client Configuration » Using Multiple Configuration Files » Configuring the Windows Client to use Multiple Configuration Files
Introduction When there is more than one configuration file present in the client’s configuration file directory, the client lets the user decide which one to load. This is relevant in environments requiring users to switch between Strawberry and Strawberry…
Getting Started
Strawberry User Manual » Getting Started
*If you have been invited to Strawberry via an invite link, you need to first set up your account in a web browser and then proceed with step 1 of this manual. 1. Open the Strawberry client application on your computer or access Strawberry by entering its IP address…