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Client Software Changelogs
Introduction » Strawberry Skies Changelogs » Client Software Changelogs
Client v7.0.13, 17.07.2026 * New: Add a loader to splash screen. * New: Hover/focus glow on input fields. * Changed: Reinstall the privileged helper tool on a version bump. * Updated: pamFS to 5.3.3. * Updated: Strawberry Adobe Panel to 7.0.5. * Fixed: (macOS) The…
Strawberry Skies Changelogs
Introduction » Strawberry Skies Changelogs
Contents Client Software Changelogs Server Software Changelogs
Server Software Changelogs
Introduction » Strawberry Skies Changelogs » Server Software Changelogs
Introduction This changelog covers both the Strawberry server software (fsbase) and the proxy encoding node software (view-farm). Changes in Strawberry-docker v7.0.12 (2026-07-06) * Fixed: Folder names consisting only of numbers could not be opened in the "Submit to…
OS & Application Requirements
Skies System Requirements » OS & Application Requirements
macOS macOS 26 (Tahoe) macOS 15 (Sequoia) macOS 14 (Sonoma) macOS 13 (Ventura) macOS 12 (Monterey) Windows Windows 10 Windows 11 Adobe Panel Requirements Please note that Skies works with all Adobe Premiere and After Effects versions. Panel extensions…
Client Config File Locations
Related Resources & Tips » Client Config File Locations
The client’s configuration file can be accessed as follows macOS /Users/Shared/Preferences/PAM/config/pamclient.json Windows C:\ProgramData\PAM\config\pamclient.json
First-time Client Launch
Getting Started » Getting Started on macOS » Configuring the Strawberry Skies Client on macOS » First-time Client Launch
Prerequisites The steps below are valid with the Strawberry client 7.0.8 or later. Important: Granting the Required macOS Permissions On first launch, the permission screen will appear. On this screen, you must grant the Strawberry client Full Disk Access and…
Installing the Lucidlink Client on Windows
Getting Started » Getting Started on Windows » Installing the Lucidlink Client on Windows
Introduction The following steps will walk you through the LucidLink client installation process. Please always download supported LucidLink from the designated Projective download portal, not the LucidLink website. This will ensure that the LucidLink client you…
Installing the Lucidlink Client on macOS
Getting Started » Getting Started on macOS » Installing the Lucidlink Client on macOS
Introduction The following steps will walk you through the LucidLink client installation process. Prerequisites !To use Lucidlink on macOS, System Integrity Protection must be set to Reduced security. If this setting is not in place, the installation will fail.…
Adding a new Application to App Launcher
Getting Started » Getting Started on macOS » Configuring the Strawberry Skies Client on macOS » App Launcher Configuration (macOS) » Adding a new Application to App Launcher
Requirements The below documentation is valid since Strawberry Client version 7.0.8. Usage 1. Open the Strawberry client application and log in as an Administrator. 2. Press cmd+e to open the client configuration. 3. Click on the App Launcher tab. 4. Enter…
Configuring the Strawberry Skies Client on Windows
Getting Started » Getting Started on Windows » Configuring the Strawberry Skies Client on Windows
Configuration 1. Start the Strawberry client. 2. If this is the first time you launch the client, you will see a No valid configuration found window. Click on the Yes button to start the configuration. 2. On the Configuration screen, click next. 3. In the…
Installing the Strawberry Skies Client on Windows
Getting Started » Getting Started on Windows » Installing the Strawberry Skies Client on Windows
Installation 1. Start the installation by double-clicking on the .msi file. You may see a Microsoft Smart Screen warning. 2. Follow the installation steps until you reach the Installation Type section. 3. When using Adobe Premiere or After Effects, keep the box next…
Installing the Strawberry Skies Client on macOS
Getting Started » Getting Started on macOS » Installing the Strawberry Skies Client on macOS
Prerequisites !If you plan on using Avid Bin Locking with Skies on macOS, System Integrity Protection must be set to Reduced security. If this setting is not in place, Avid bin locking will not work! Please check the related section of our manuals for more…
Configuring the Strawberry Skies Client on macOS
Getting Started » Getting Started on macOS » Configuring the Strawberry Skies Client on macOS
Configuration 1. Start the Strawberry client application. 2. On the Configuration screen, click next. 3. In the Server Configuration section, you need to provide the following information: Strawberry Server Enter the full URL of your Strawberry Skies server,…
Configuring the Strawberry Client to use Multiple Configuration Files
Related Resources & Tips » Configuring the Strawberry Client to use Multiple Configuration Files
Introduction When more than one configuration file is present in the client’s configuration file directory, the client allows the user to decide which one to load. This is relevant in environments requiring users to switch between multiple Strawberry and…
Windows: Configuring the Client to use Multiple Configuration Files
Related Resources & Tips » Configuring the Strawberry Client to use Multiple Configuration Files » Windows: Configuring the Client to use Multiple Configuration Files
Requirements This feature is available since Strawberry Client version 6.6.7 The Strawberry client must be installed and configured. 1. Config file duplication 1. Navigate to C:\ProgramData\PAM\config\ and duplicate the file pamclient.json. 2. Rename…
macOS: Configuring the Client to use Multiple Configuration Files
Related Resources & Tips » Configuring the Strawberry Client to use Multiple Configuration Files » macOS: Configuring the Client to use Multiple Configuration Files
Requirements This feature is available since Strawberry Client version 6.6.7 The Strawberry client must be installed and configured. 1. Config file duplication 1. Navigate to /Users/Shared/Preferences/PAM/config/ and duplicate the file pamclient.json. You will…
Introduction
Introduction
Welcome to the Strawberry Skies User & Admin Manuals Please choose a section from the left or search for a chapter using the search field in the top right corner. Contents Manual Changelog Strawberry Skies Changelog About Skies User Tiers Skies System…
Adding a new Applicatoin to App Launcher
Getting Started » Getting Started on Windows » Configuring the Strawberry Skies Client on Windows » App Launcher Configuration (Windows) » Adding a new Applicatoin to App Launcher
Requirements The below documentation is valid since Strawberry Client version 7.0.8. Usage 1. Open the Strawberry client application and log in as an Administrator. 2. Press cmd+e to open the client configuration. 3. Click on the App Launcher tab. 4. Enter…
Removing Individual Applications from App Launcher
Getting Started » Getting Started on macOS » Configuring the Strawberry Skies Client on macOS » App Launcher Configuration (macOS) » Removing Individual Applications from App Launcher
Requirements The below documentation is valid since Strawberry Client version 7.0.8. Usage 1. Open the Strawberry client application and log in as an Administrator. 2. Press cmd+e to open the client configuration. 3. Click on the App Launcher tab. 4. Click…
LucidLink: Instance Conflict Detected
Getting Started » Troubleshooting & Tipps » LucidLink: Instance Conflict Detected
Reason for this Error The Strawberry Skies client mounts the Lucidlink filespace by using the instance ID `840` by default. Suppose you have already connected to the filespace without the Strawberry Skies client app. In that case, Lucidlink will assign an instance ID…
Enabling/Disabling App Launcher
Getting Started » Getting Started on Windows » Configuring the Strawberry Skies Client on Windows » App Launcher Configuration (Windows) » Enabling/Disabling App Launcher
Requirements The below documentation is valid since Strawberry Client version 7.0.8 Usage 1. Open the Strawberry client application and log in as an Administrator. 2. Press “cmd+e” (macOS) or “ctrl+e” (Windows) to open the client…
Enabling/Disabling App Launcher
Getting Started » Getting Started on macOS » Configuring the Strawberry Skies Client on macOS » App Launcher Configuration (macOS) » Enabling/Disabling App Launcher
1. Open the Strawberry client application and log in as an Administrator. 2. Press cmd+e to open the client configuration. 3. Click on the App Launcher tab 4. Check the box next to Enable App Launcher to enable the feature or uncheck the box if you wish to disable…
Getting Started on Windows
Getting Started » Getting Started on Windows
Requirements To perform the below steps, you must have a user account in Strawberry or through your company’s single sign-on (SSO) system. Step 1: Downloading the Software *Important! For optimal compatibility, please install the latest supported Strawberry…
Getting Started on macOS
Getting Started » Getting Started on macOS
Requirements To perform the below steps, you must have a user account in Strawberry or through your company’s single sign-on (SSO) system. Step 1: Downloading the Software *Important! For optimal compatibility, please install the latest supported Strawberry…
Populating a Template (Windows)
Admin Manual » Managing Projects » Managing Project Templates » Creating a Template » Populating a Template (Windows)
Usage 1. Start the Strawberry client application and log in as an Administrator. 2. Open Windows Explorer and Navigate to the C:\Volumes\Skies Drive. In there, you will see a folder named templates. This folder includes all the templates created in the Admin panel. …
Populating a Template (macOS)
Admin Manual » Managing Projects » Managing Project Templates » Creating a Template » Populating a Template (macOS)
Usage 1. Start the Strawberry client application and log in as an Administrator. 2. Open Finder and Navigate to the Skies Drive. In there, you will see a folder named templates. This folder includes all the templates created in the Admin panel. 3. Inside each…
LucidLink: Changing the Filespace Mount Method (macOS)
Getting Started » Troubleshooting & Tipps » LucidLink: Changing the Filespace Mount Method (macOS)
Introduction For users experiencing issues saving Photoshop files on LucidLink, the Strawberry client application offers an option to switch from the default LucidLink mount method (FUSE) to an alternative SMB-based mount method. Requirements This option only…
Searching for Content
User Manual » Working with the Adobe CC Panel » Searching for Content
Searching inside Strawberry’s Adobe panel extension works the same as in the native Strawberry client application. How to search for Projects How to search for Assets
Managing Edits
Admin Manual » Managing Access » Managing Teams & Quotas » Managing Edits
Introduction Edits are computers that are running the Strawberry client application. The “Manage Edits” section of the admin panel enables Administrators to delete and unlock edits. Contents Deleting an Edit Unlocking an Edit
About the Microsoft Defender SmartScreen Warning
Getting Started » Getting Started on Windows » Installing the Strawberry Skies Client on Windows » About the Microsoft Defender SmartScreen Warning
When installing our client application, you may see a message such as: To proceed with the installation, you must click on the More info button and then on Run. Why does this warning appear? This warning appears because the code-signing certificate has been…
Mounting a Project
User Manual » Working with Projects » Mounting a Project
1. Log in to the Strawberry desktop client application with your credentials. 2. Select the project you want to open and click on the Mount button next to its name. If you want to learn how to search for projects, please click here. 3. Once the project has been…
Creating a Gallery
User Manual » Working with Galleries » Creating a Gallery
Requirements The Galleries feature is part of Strawberry’s Communications System add-on. The add-on must be activated on your system to use this feature. To create Galleries, you must have the capability “Can Create Galleries” enabled in your user…
Creating a Project
User Manual » Working with Projects » Creating a Project
Requirements Creating projects is only possible for users who have the capability “Can create new projects” enabled in their user role. As of Strawberry version 6.4.16, projects can be created via a web browser. 1. Log in to the Strawberry UI via the…
Gallery Subscriptions
User Manual » Working with Galleries » Gallery Subscriptions
About When subscribed to a Gallery you can receive notifications when other people submit or release new assets to that Gallery or when certain Gallery properties change. To learn more about Gallery notifications, please have a look into the related section of this…
About Skies User Tiers
Introduction » About Skies User Tiers
Introduction Skies offers three tiers of users: Creator, Contributor, and Reviewer, each serving a different purpose within an organization. The Creator tier allows users to modify Skies projects using editing applications and access the production asset interface.…
Related Resources & Tips
Related Resources & Tips
Contents About Proxy Files About Team Quotas API Documentation Boolean Search Client Config File Locations Configuring the Strawberry Client to use Multiple Configuration Files Strong Password Criteria Supported Unix Time Modifiers
Role Capabilities Overview
Admin Manual » Managing Access » Managing Roles » Role Capabilities Overview
Introduction When creating or modifying a role, Administrators are presented with a permission matrix, also referred to as role capabilities. This chapter explains the purpose of each of those capabilities. Projects & General Can log in to the client…
LucidLink: Changing the Credential Retrieval Timeout
Getting Started » Troubleshooting & Tipps » LucidLink: Changing the Credential Retrieval Timeout
Introduction For users who get the error message Lucidlink credential retrieval timeout, the Strawberry client allows for a custom credential retrieval timeout that can help mitigate the issue. Requirements Requires Strawberry Client version 6.6.18 or…
Managing Asset Metadata Sets
Admin Manual » Managing Assets » Managing Custom Asset Metadata » Managing Asset Metadata Sets
Metadata sets enable Admins to connect asset metadata based on user selections. The Admin can, for instance, create a dropdown menu with a list of “clients” and then connect each of these clients with another metadata set that includes dropdown menus with…
Skies System Requirements
Skies System Requirements
Contents OS & Application Requirements Active Storage Requirements Archive Storage Requiements
Avid Media Composer File Locations
Third-party Applications » Avid Media Composer File Locations
DEFAULT PROJECT FILE LOCATIONS Windows C:\Program Files\Avid\Avid Media Composer\Avid Projects\name of your project macOS MacHD/Users/Shared/Avid Media Composer/Avid Projects/name of your project DEFAULT AVID ATTIC LOCATIONS FOR LOCAL AND SYNCED PROJECTS Windows…
App Launcher Configuration (macOS)
Getting Started » Getting Started on macOS » Configuring the Strawberry Skies Client on macOS » App Launcher Configuration (macOS)
Introduction When a user opens a project in Strawberry Skies, App Launcher automatically detects and opens project files from various applications, such as Adobe Premiere, After Effects, ProTools, etc. This adds convenience for the user by removing the necessity of…
App Launcher Configuration (Windows)
Getting Started » Getting Started on Windows » Configuring the Strawberry Skies Client on Windows » App Launcher Configuration (Windows)
About With the “App Launcher” feature, the Strawberry client can automatically open editing/creative applications Contents Enabling/Disabling App Launcher Adding a new Applicatoin to App Launcher
Enable / Disable Sessions
Admin Manual » Miscellaneous Settings » S.E.M. Settings » Enable / Disable Sessions
Requirements This option is only available when the Strawberry server is running in Shared Edits Mode (S.E.M.) Info When enabled, users can save and restore their current active project session when disabled, users can not save and restore their current active…
Bulk-Detaching all Subprojects from their parents
Admin Manual » Miscellaneous Settings » S.E.M. Settings » Enable / Disable Subprojects » Bulk-Detaching all Subprojects from their parents
About All existing subprojects will be detached from their parents when performing the below steps. ! Detaching subprojects from their parents may lead to media offline situations when opening projects that formerly had subprojects attached to them. Usage Make…
Project Metadata Separator for Project String
Admin Manual » Managing Projects » Custom Project Metadata » Additional Project Metadata Settings » Project Metadata Separator for Project String
About Define how metadata values in the project name string should be separated from one another. Example Assuming you have a dropdown menu called Clients and another one called Purpose. Your client is Coca Cola, and the purpose is Commercial. You want to have…
Creating an Asset Drop-Down Menu
Admin Manual » Managing Assets » Managing Custom Asset Metadata » Managing Asset Drop-Down Menus » Creating an Asset Drop-Down Menu
Log into the Administration panel and click on the “Assets” tab Expand the “Custom Asset Metadata” bar Click on the Metadata Set that you want to populate with a drop-down menu Once the set is expanded, click on the “Add Item” button located…
Enable / Disable Subprojects
Admin Manual » Miscellaneous Settings » S.E.M. Settings » Enable / Disable Subprojects
*Disabling subprojects is only possible when no projects are connected in a parent-subproject relationship. Please click here to learn how to bulk-detach all subprojects from their parents. Requirements This option is only available when the Strawberry server is…
Adobe Prelude: Recommended Settings for XMP Metadata
Third-party Applications » Adobe Prelude: Recommended Settings for XMP Metadata
This chapter describes how to import Adobe Prelude markers into Adobe Premiere Pro CC via the Strawberry Adobe CC panel extension. Step 1: Configuring Prelude 1. Open Prelude and navigate to “Preferences \ Media” 2. Enable the setting “Write XMP ID…
Working with Galleries
User Manual » Working with Galleries
About The Galleries function of Strawberry 6 lets you easily curate galleries that can be shared with anyone, inside or outside of your organization. Simply create a gallery, brand it with your client’s logo and add the media you want your client to see. This…
Launching the Panel
User Manual » Working with the Adobe CC Panel » Launching the Panel
Open a Strawberry project that includes an Adobe Premiere Pro CC or After Effects CC project file Once the Strawberry project is open, launch Premiere or After Effects and open the respective project file inside the application. Alternatively, you can also…
Creating a Dropdown Menu
Admin Manual » Managing Projects » Custom Project Metadata » Managing Dropdown Menus » Creating a Dropdown Menu
Usage Log into the Administration panel and click on the Projects tab. Expand the Custom Project Metadata bar. Click on the Metadata Set that you want to populate with a dropdown menu. Once the set is expanded, click on the Add Item button that is located below…
Unlocking an Edit
Admin Manual » Managing Access » Managing Teams & Quotas » Managing Edits » Unlocking an Edit
Introduction Unlocking an edit will forcibly unmount any projects currently mounted by this edit and free up the license seat it consumes. Users should save any progress in their editing/creative applications before the unlock operation gets initiated by the Admin.…
macOS: Allow Blocked System Extensions
Third-party Applications » macOS: Allow Blocked System Extensions
!Because of macOS security policies, performing the following steps won’t take effect if you are connecting to the macOS machine via Remote Desktop, or if the mouse/trackpad is emulated by a 3rd party application (MagicPrefs, BetterTouchTool, Synergy, etc.) If you…
Assigning Projects to Users & Teams
User Manual » Working with Projects » Assigning Projects to Users & Teams
Requirements You can only assign a project to other users and teams when you have write access to that project. You can only assign projects to other users and teams when your user role has the capabilities Can see users and teams, Can assign projects to own teams…
Backblaze B2 (S3 API)
Admin Manual » Managing Archive Strategies » Connecting to a Cloud Archive Endpoint » Backblaze B2 (S3 API)
Prerequisites To connect to a cloud endpoint, you must have licensed the Archive Connector Module add-on. The module is included in all Skies deployments. Backblaze Configuration 1. Log in to Backblaze and create a Bucket . 2. The bucket should be set to…
Communications System Settings
Admin Manual » Miscellaneous Settings » Communications System (Admin Guide) » Communications System Settings
Enable/Disable Notifications (for all users) When disabling notifications, users will no longer receive any notification messages in the Strawberry application or via email. As some Strawberry functions rely on notification messages (e.g. Annotation.pdf download), it…
Default & System Roles
Admin Manual » Managing Access » Managing Roles » Default & System Roles
Every system comes with several pre-configured system roles. System roles cannot be deleted, but almost all can be modified. Admin The Admin role is a vital system role and cannot be modified, renamed or deleted. Users with this role can see all managed projects and…