General Upgrade Information

What are the System Requirements?

  • Support for RHEL 7 and CentOS 7 has ended in June 2024 as both products have reached their End Of Lifetime (EOL). Strawberry 6.6 can not be installed on these OS versions anymore. Customers running Strawberry on these versions must first migrate to a dockerized Strawberry deployment.
  • Strawberry 6.6 must be installed on Ubuntu 24.04.x LTS Server & if necessary, Ubuntu 22.04.x LTS Server . Ubuntu 22.04 LTS Server will only be supported until the end of 2025.
  • The Strawberry Client application does no longer support macOS 11 (Big Sur).
  • Strawberry 6.6 does not offer panel extensions for Adobe CC 2020 & 2021 products. Click here for more information on the Strawberry client application requirements.

What Needs to be Updated?

Strawberry 6.6 is a major version upgrade requiring updating all software parts. This includes…

  • the server software (including all proxy encoding nodes)
  • macOS & Windows client applications.
  • Adobe CC panels.

The latest versions of the client and the Adobe CC panel extension are available on the related section on our website.

What’s the server update process?

The update process can include multiple steps depending on which Strawberry version you are currently running.

If you are already on Strawberry version 6.6.x

The update is incremental and does not require additional steps.

If you are on Strawberry version 6.4.x

1. Updating to 6.4.29 or newer. This can be skipped if you are already on a version newer than 6.4.29.
2. Performing the Strawberry Docker conversion.
3. Updating to 6.6.

If you are on Strawberry version 6.2.x (EOL)

1. Updating to 6.4.29 or newer. This can be skipped if you are already on a version newer than 6.4.29.
2. Performing the Strawberry Docker conversion.
3. Updating to 6.6.

If you are on Strawberry version 6.0.x. (EOL)

1. Updating to 6.4.29 or newer. This can be skipped if you are already on a version newer than 6.4.29.
2. Performing the Strawberry Docker conversion.
3. Updating to 6.6.

If you are on Strawberry version 5.6.x (EOL)

If you are on Strawberry version 5.6.x or older, please contact our support for details regarding the update.

Important and/or Breaking Changes

Strawberry 6.6 is a major upgrade that includes new features and changes to existing ones. Some of these changes might impact your existing workflows, so you should familiarize yourself with them before the update.

macOS only: Important Changes to Mount Points for Open Projects

Until version 6.4 and in cases where the Strawberry client was configured to use File References instead of pamFS, open projects were mounted under the location /Volumes/Strawberry, and a shortcut named Strawberry was created in the Finder sidebar. In version 6.6, that mount point location has been changed to /Volumes/Mounted Projects, and the shortcut is now named Mounted Projects. Users who open existing projects after the 6.6 upgrade may be requested to relink media in their editing application. Whether or not relinking is required depends on the underlying storage and the creative application.

Windows only: Important Changes to the Avid Media Composer bin locking integration

Bin locking functionality for Avid Media Composer is now directly integrated into the Strawberry 6.6 client application for Windows. A separate installation of Osiris is no longer needed. Customers upgrading from Strawberry 6.4.x to 6.6.x must uninstall Osiris from their Windows PCs before the upgrade.

Important Changes to Proxy Files

Strawberry 6.6 comes with several new features for proxy files. Customers now have the following choices for proxy files:

  • Generate encrypted & unencrypted versions of preview proxies.
  • Generate only unencrypted versions of preview proxies.
  • Generate only encrypted preview proxies.

The settings apply as follows:

  • Customers using Strawberry in combination with the Cloud Access feature (formerly “Skies”) and don’t connect to Strawberry through SSL on-prem must use Generate encrypted and unencrypted versions of preview proxies.
  • Customers using Strawberry in combination with the Cloud Access feature (formerly “Skies”) and/or connect to Strawberry through SSL on-prem are recommended to use Generate only encrypted preview proxies.
  • Customers not using Strawberry in combination with the Cloud Access feature (formerly “Skies”) and don’t connect to Strawberry through SSL on-prem are recommended to use Generate only unencrypted versions of preview proxies.

Changes to PSD proxy previews

Strawberry 6.6 changes how preview proxies from Photoshop files (.PSD and .PSB) are generated. The most notable change is that Photoshop layer scrubbing in the proxy preview is no longer an option. Instead, Strawberry creates a preview proxy of the full .PSD/.PSB file only. This change has been made to make .PSD/.PSB preview proxy encoding more efficient. Layer extraction, sorting, and encoding are very memory-intensive processes. The fact that Photoshop files are frequently modified results in constant proxy re-encode operations, which stresses the memory consumption of the encoding server and slows down other jobs in the encoding queue.

Last modified: Oct 25, 2024

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