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How do I find a device’s MAC address

Click Windows Start or press the Windows key. In the search box, type cmd. Press the Enter key. A command window displays. Type ipconfig /all. Press Enter. A physical address displays for each adapter. The physical address is your device’s MAC…

Bin Locking does not work

Osiris 2 for macOS » Troubleshooting & Tips » Bin Locking does not work

Preconditions Apply the following steps when… You are using Media Composer Ultimate or Media Composer Enterprise , as only these editions support bin locking! The Osiris app can start. The Osiris app can mount an Osiris volume. The bin locking feature does…

Bulk-Deploying Osiris

Osiris 2 for macOS » Troubleshooting & Tips » Bulk-Deploying Osiris

*By creating a template configuration file, you can bulk deploy Osiris 2 across your editing workstations. Once the config is in place, you can manually copy it to your Media Composer workstations or utilize a device management solution such as JamF. The shared storage…

Apple Silicon: Allow user management of kernel extensions from identified developers

Osiris 2 for macOS » Troubleshooting & Tips » Apple Silicon: Allow user management of kernel extensions from identified developers

Introduction System extensions are blocked by default on Apple silicon-based Macs. To enable them in macOS recovery mode, follow the steps below. Enabling kernel extensions from identified developers You must now go to the Recovery environment to enable system…

macOS: Allow Blocked System Extensions

Osiris 2 for macOS » Troubleshooting & Tips » macOS: Allow Blocked System Extensions

!Because of macOS security policies, performing the following steps won’t take effect if you are connecting to the macOS machine via Remote Desktop, or if the mouse/trackpad is emulated by a 3rd party application (MagicPrefs, BetterTouchTool, Synergy, etc.) If you…

Installation

The following pages walk you through the Windows setup procedure for Strawberry. Please read these notes carefully before contacting support for assistance. !Before attempting to install Osiris please make sure AVID is installed and up to date. Be aware that AVID…

Adding Osiris to Windows all users startup

Osiris 2 for Windows » Troubleshooting & Tips » Adding Osiris to Windows all users startup

1. Open the Windows file explorer 2. Copy and paste the following path into the address bar or navigate there manually: C:\ProgramData\Microsoft\Windows\Start Menu\Programs\StartUp 3. Copy the Osiris 2 shortcut from the Windows desktop to the “StartUp”…

Usage

Osiris 2 for macOS » Usage

1. Start Osiris 2. to create you first Osiris volume click on the + or drag and drop a folder from Finder into the Osiris 2 window. 3. Click on the “…” button next to “Source path” and navigate to the network location that you…

Osiris for Windows

This chapter explains how to install and configure Osiris for Microsoft Windows operating systems. Workstation Preparation Installation Activation Adding Osiris to Windows all users startup

Osiris 2 for Windows

Osiris 2 for Windows

Welcome to the Osiris 2 for Windows manuals! This manual teaches you how to install, activate and use Osiris 2. System Requirements Installation Activation Usage Troubleshooting & Tips

Osiris 2 for macOS

Osiris 2 for macOS

Welcome to Osiris 2 for macOS. The following chapters describe how to install and configure Osiris 2 for macOS. Contents System Requirements Installation Machine ID & Activation Usage Troubleshooting & Tips

Usage

Osiris 2 for Windows » Usage

1. Always make sure to start Osiris 2 first, and then launch Media Composer. It is recommended to include Osiris in the all users startup items of your operating system so that the app always launches upon user logon. 2. Start Osiris. 3. Once Osiris is running, open…

Installation

Osiris 2 for macOS » Installation

Note to Apple Silicon Users To install Osiris 2 on Apple Silicon devices such as M1, M2, M3, M4, etc., you first need to Allow user management of kernel extensions from identified developers. The related manual chapter will guide you through that…

Troubleshooting & Tips

Osiris 2 for macOS » Troubleshooting & Tips

Contents Apple Silicon: Allow user management of kernel extensions from identified developers Avid Media Composer: Exception caught in APlayer::Play – Exception: DISK_TOO_MANY_OPEN Avid Media Composer: File Locations Avid Media Composer: Project is locked…

Troubleshooting & Tips

Osiris 2 for Windows » Troubleshooting & Tips

Adding Osiris to Windows all users startup Important Files & License Information Updating Osiris 2 Upgrading from Legacy Osiris to Osiris 2 Uninstalling Osiris 2

Welcome to Osiris 2!

Welcome to Osiris 2!

Introduction Welcome to the official Projective Osiris manuals. Osiris is a lightweight client software that enables Avid™ editors to collaborate on Media Composer projects simultaneously. It provides Avid-style bin locking for Windows & macOS clients and on nearly…

Installation

Osiris 2 for Windows » Installation

Prerequisite The below steps are only applicable for first-time Osiris 2 installations. If you are running a legacy version of Osiris, please follow the upgrading instructions to Osiris 2 chapter instead. Installation 1. Download the latest Osiris 2 installer from…

Machine ID & Activation

Osiris 2 for Windows » Machine ID & Activation

Getting the Machine ID 1. Upon startup, Osiris 2 will check whether a valid license exists. If no valid license is present, you will see the following message: 2. Copy the Machine ID and save it. Also, note the name of the Computer to which the Machine ID belongs,…

Upgrading from Legacy Osiris to Osiris 2

Osiris 2 for Windows » Troubleshooting & Tips » Upgrading from Legacy Osiris to Osiris 2

Prerequisite The below steps are only applicable when a legacy version of Osiris is installed on the system. The upgrade process is designed to be as interruption-free as possible. Upgrade Process 1. Make a backup of your legacy Osiris license file. The file is…

System Requirements

Osiris 2 for macOS » System Requirements

macOS Compatibility Osiris 2 supports macOS 11, 12, 13 & 14. Media Composer and Third-Party Bin Locking Compatibility Bin locking and project sharing are supported with Media Composer Ultimate & Enterprise editions only! Make sure that you are running one of these…

Updating Osiris 2

Osiris 2 for Windows » Troubleshooting & Tips » Updating Osiris 2

Prerequisite The below steps are only applicable if you are already running Osiris 2. If you are running a legacy version of Osiris, please follow the upgrading instructions to Osiris 2 chapter instead. Update Process Download the latest Osiris 2 installer from…

Avid Media Composer: Exception caught in APlayer::Play – Exception: DISK_TOO_MANY_OPEN

Osiris 2 for macOS » Troubleshooting & Tips » Avid Media Composer: Exception caught in APlayer::Play – Exception: DISK_TOO_MANY_OPEN

Problem During playback or export of a sequence, Avid Media Composer aborts the operation with the error Exception caught in APlayer::Play - Exception: DISK_TOO_MANY_OPEN, filename: XXX_Filename.mxf. Cause Presumably, this error is caused when Media Composer…

Osiris Changelog

Welcome to Osiris 2! » Osiris Changelog

Osiris for Windows v2.0.1, 30.11.2023 ================================= The official Osiris 2 production build for Windows has been released. Osiris for Windows v2.0.0, 05.10.2023 ================================= This is a test build! Rewritten from…

Machine ID & Activation

Osiris 2 for macOS » Machine ID & Activation

Getting the Machine ID 1. Upon startup, Osiris 2 will check whether a valid license exists. If no valid license is present, you will see the following message: 2. Copy the Machine ID and save it. Also, note the name of the Computer to which the Machine ID belongs,…

Activation

1. Once your activation file has arrived, place it in ​”/Program Files/Osiris”. 2. Now start Osiris and check the license status on the taskbar. A blue icon means LICENSED. An orange icon means UNLICENSED. A red icon means EXPIRED or…

Avid Media Composer: Project is locked for write

Osiris 2 for macOS » Troubleshooting & Tips » Avid Media Composer: Project is locked for write

Introduction This error appears when Media Composer 2022.4 attempts to open a project from a FUSE mount that emulates the Avid Nexis file system. As of May 2022, Avid has acknowledged this as a bug, and as of July 2022, this bug has been fixed in Media Composer…

Workstation Preparation

Be sure to familiarise yourself with the following checklist when preparing workstations for use with Osiris for Windows. Make sure your production uses Media Composer Ultimate or Media Composer Enterprise , as only these editions support bin locking! Use the same…

System Requirements

Osiris 2 for Windows » System Requirements

Windows Compatibility Osiris 2 supports Windows 10 & Windows 11. Media Composer and Third-Party Bin Locking Compatibility Bin locking and project sharing are supported with Media Composer Ultimate & Enterprise editions only! Make sure that you are running one of…